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It’s about merging and bridging what we each as humans have contained within us, but having this bot that’s able to communicate on our behalf. Using the AI Butler, doing exactly what Richard just said, which is adding another layer of service to that end user, and giving them the ability to engage and participate in a more human way, even though it’s through the use of this artificial intelligence. So, kind of leapfrogging over what’s more exposed to the typical agent through ChatGPT. Susan Vanech: I want to create the content to educate the butler. There’s all these applications, and that really involves building and having a custom Chatbot. And then you have a really small percentage of agents like Susan, that are getting way ahead of that and asking where it’s going. You have a small percentage of agents that are leaning into this tech. It’s hard for me to really come up with any industry that’s not going to be impacted in a major way. But one thing that everyone agrees with is that it’s a very advanced and powerful technology. It basically ranges from this advanced technology that’s going to solve huge macro issues, and then the other end of the spectrum is that we shouldn’t unleash this thing. Rich Hopen: It’s hard to look at the news and not see someone take a position on AI. So talk to me a little bit about that and the possibilities for AI in real estate You’ve heard Elon Musk talk about the necessity to have some controls on it before it’s too late. Tracey Velt: There’s a lot of controversy there over ChatGPT.
The transcript below has been lightly edited for length and clarity: Here is a small preview of today’s interview with Susan and Rich.
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